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Thursday, September 13, 2007
Naughty employer using resume database for all the wrong reasons
Morgan Stanley accused of misusing resume info
Cold calls allegedly made for contacts
Associated Press - September 13, 2007
Massachusetts Secretary of Commonwealth William F. Galvin filed a civil complaint against Morgan Stanley and two of its Boston employees, accusing them of "dishonest" practices for allegedly using a job-search Internet site to find sales prospects.The complaint says the company tapped into CareerBuilder.com for resumes, then cold-called people in violation of state and federal do-not-call laws and regulations.
In a statement responding to the complaint, Morgan Stanley said the charges "involve an isolated instance in one office involving a single financial adviser," and added that the company "takes its do-not-call obligations extremely seriously, has systems in place to prevent abuse and trains its personnel to abide by all regulations."
The complaint says a Morgan Stanley financial adviser, Arlen Fox, accessed more than a thousand resumes on CareerBuilder.com for the purpose of sales prospecting between August 2005 and December 2006. The alleged use violated Morgan Stanley's contract with CareerBuilder, which limited the financial-services company's access and use of the resume information for hiring purposes only, the complaint says.
The complaint says "the resumes were chock-full of valuable information, such as employment history -- suggesting potential sources of 401(k) transfers -- recent salary levels and vital contact information, such as cell phone numbers, that might not otherwise be published."
According to Galvin's office, an assistant branch manager in the Boston office allowed Fox to use a management password to access resumes.
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